Get in Touch

Have a question, suggestion, or feedback? We'd love to hear from you.

Response Time

We typically respond within 24-48 hours

Quick Answers

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Why Contact QuickTools.one?

At QuickTools.one, we believe that great tools are built through continuous dialogue with our users. Whether you're experiencing an issue with one of our free online tools, have a brilliant idea for a new feature, or simply want to learn more about our privacy-first approach to browser-based file processing, we're here to help. Our contact page serves as your direct line to our development team, and we take every message seriously.

We understand that when you need to merge PDFs online, resize images, or use any of our browser-based tools, you expect them to work flawlessly. If something isn't working as expected, or if you have questions about how our client-side processing works, reaching out to us is the best way to get answers. Unlike many online tools that hide behind automated responses, we're a real team committed to providing real support for our privacy-focused file manipulation tools.

Common Reasons to Reach Out

Technical Support & Troubleshooting

Experiencing issues with our PDF merge tool, image resizer, or any other browser-based utility? We're here to help troubleshoot. Common technical issues include browser compatibility problems, file processing errors, or unexpected behavior when merging PDFs online. Since all our tools use client-side processing and never upload your files to our servers, some issues may be browser-specific or related to file formats.

When contacting us about technical problems, it's helpful to include: which browser and version you're using (Chrome, Firefox, Safari, Edge), what tool you were using (PDF merger, image tools, etc.), what you were trying to do, and what error message you received (if any). This information helps us diagnose and resolve issues quickly, ensuring our free online tools continue to work perfectly for browser-based file processing.

Feature Requests & Tool Suggestions

Have an idea for a new privacy-first tool or an improvement to an existing one? We love hearing from users about what tools they need. Whether you want to see a new image format converter, a document compression tool, or enhancements to our existing PDF merge functionality, your suggestions directly influence our development roadmap.

When suggesting new tools or features, tell us about your use case: What problem are you trying to solve? How often would you use this tool? Are there existing online tools that do something similar but don't respect privacy? We prioritize features that can be implemented using browser-based processing (keeping files on your device) and that serve our mission of providing free, unlimited, and private file manipulation tools. Popular requests include batch processing capabilities, additional PDF tools beyond merging, advanced image editing features, and document conversion utilities.

Bug Reports & Quality Issues

Found a bug in our PDF merger or other tools? Reporting bugs helps us maintain the high quality our users expect from privacy-focused online tools. Bugs might include: PDFs not merging correctly, pages appearing out of order, corrupted output files, UI elements not working properly, mobile compatibility issues, or unexpected behavior during file processing.

For bug reports, please provide detailed steps to reproduce the issue. For example: "I tried to merge 3 PDF files (each about 5MB) in Chrome on Windows 10, and after clicking Merge PDFs, the download started but the file was corrupted." The more specific you are, the faster we can fix the problem. Since our tools work entirely in the browser without uploading files, we cannot see what files you're processing, so detailed descriptions are essential for debugging. If possible, try to reproduce the issue with different files to help us identify whether it's file-specific or a general bug.

Privacy & Security Questions

Questions about how we handle your data? We're passionate about privacy and transparency. Our fundamental principle is that your files never leave your device - all processing happens locally in your browser using JavaScript and WebAssembly. This means when you merge PDFs online with QuickTools.one, your sensitive documents stay completely private.

Common privacy questions include: How can I verify that files aren't being uploaded? What data do you collect? Can you see the files I'm processing? Is it safe to use for confidential business documents? Do you use tracking cookies? We're happy to explain our browser-based processing architecture, walk you through how to verify no uploads are happening (using browser developer tools), and discuss our minimal analytics approach. Unlike traditional online PDF tools that require uploading files to remote servers, our privacy-first design means you maintain complete control over your files at all times.

Business Inquiries & Partnerships

Interested in partnering with QuickTools.one or integrating our privacy-first tools into your platform? We're open to collaboration opportunities that align with our mission of providing free, privacy-focused browser tools. Whether you're looking to white-label our PDF merge technology, collaborate on new tool development, or explore enterprise solutions that maintain our client-side processing approach, we'd love to discuss possibilities.

For press inquiries, media requests, or if you're writing about privacy-first online tools and browser-based file processing, feel free to reach out. We're happy to provide quotes, technical explanations of how client-side processing works, or discuss the broader landscape of privacy-respecting web applications. We can also provide high-resolution logos, screenshots, and other media assets for publications featuring QuickTools.one.

General Feedback & User Experience

Love our tools? Have suggestions for improvement? We value all feedback, whether it's about the user interface, the speed of PDF processing, the clarity of our privacy policy, or anything else related to your experience with QuickTools.one. User feedback has directly shaped many of our features, from drag-and-drop file upload to improved mobile responsiveness for our online tools.

Tell us what you love about our PDF merge tool or other utilities - it helps us know what to prioritize. Tell us what frustrates you - it helps us improve. Whether it's about the neobrutalist design, the speed of browser-based processing, the clarity of instructions, or suggestions for making our free online tools even better, every piece of feedback helps us serve our users better. We read every message and genuinely appreciate users taking the time to help us improve QuickTools.one.

What to Expect When You Contact Us

When you contact QuickTools.one through our contact form or email, here's what you can expect from our support process. We aim to respond to all inquiries within 24-48 hours during business days. For urgent technical issues that affect core functionality of our tools like the PDF merger, we prioritize quick responses to ensure users can continue using our browser-based tools without interruption.

Your message goes directly to our development and support team - real people who build and maintain these privacy-first online tools. We don't use automated chatbots or outsourced support centers. This means you'll get thoughtful, technical responses from people who deeply understand how our browser-based file processing works. For complex technical issues, we may ask follow-up questions to better understand the problem and provide an effective solution.

If you're reporting a bug, we'll investigate and work on a fix. Depending on the complexity, fixes can range from a few hours for simple issues to a few days for more complex problems. We'll keep you updated on the progress. For feature requests, we'll evaluate feasibility based on our privacy-first principles (can it work with client-side processing?), user demand, technical complexity, and alignment with our mission to provide free, unlimited browser tools.

We respect your privacy even in our communications. We don't add email addresses to marketing lists without explicit consent, and we won't share your contact information with third parties. Our support communications follow the same privacy-first principles as our online tools - your data is your data, and we treat it with respect.

Send Us a Message

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Before You Contact Us

Check our FAQ: Many common questions about our PDF merge tool, privacy practices, and browser compatibility are answered in our FAQ section.

Try a different browser: If you're experiencing technical issues, try using Chrome, Firefox, Safari, or Edge (latest versions) to see if the problem persists. Our tools require modern browsers with JavaScript enabled for client-side file processing.

Clear browser cache: Sometimes clearing your browser's cache and cookies can resolve issues with our online tools. This forces your browser to load the latest version of our code.

Check file formats: Ensure you're using supported file formats. For example, our PDF merger works best with standard, unencrypted PDF files. Password-protected or corrupted files may cause errors.

Other Ways to Connect

While our contact form and email (hello@quicktools.one) are the best ways to reach us for support or inquiries, there are other ways to stay connected with QuickTools.one and learn more about our privacy-first approach to browser-based file tools.

Documentation & Resources

  • FAQ Page: Comprehensive answers to common questions about our PDF merge tool, image tools, privacy practices, and technical capabilities. Visit our FAQ page for quick answers.
  • Privacy Policy: Detailed explanation of our privacy-first approach, what data we collect (spoiler: almost nothing), and how client-side processing keeps your files secure. Read our Privacy Policy.
  • About Us: Learn more about our mission to provide free, unlimited, privacy-focused online tools that process files entirely in your browser. Discover why we built QuickTools.one on our About page.

We're committed to transparency in everything we do. If you can't find the information you need in our documentation, or if you have specific questions about how our browser-based PDF tools work, don't hesitate to contact us directly. We're always happy to explain the technical details of client-side processing, discuss our privacy principles, or help troubleshoot any issues you're experiencing with our free online tools.

Building QuickTools.one Together

QuickTools.one isn't just our product - it's a tool built for and shaped by our community of users who value privacy, security, and freedom when using online tools. Every feature we've added, from the drag-and-drop interface in our PDF merger to mobile optimization, has been influenced by user feedback. When you contact us, you're not just getting support - you're participating in the evolution of privacy-first browser tools.

Many of our most popular features came directly from user suggestions. For example, users asked for the ability to reorder PDFs before merging them - we added it. Users wanted better mobile support for processing files on phones and tablets - we optimized for mobile. Users questioned how client-side processing actually works - we made our documentation clearer and more detailed. Your voice matters in shaping the future of free, unlimited online tools that respect privacy.

We also learn from the broader conversations happening around online privacy, browser-based applications, and the future of web tools. If you're a developer, privacy advocate, or just someone passionate about keeping file processing private and local, we'd love to hear your thoughts on how we can improve QuickTools.one. Whether it's technical suggestions for better performance, ideas for new privacy-preserving features, or feedback on our user experience, your expertise helps us build better tools for everyone.

We believe the future of online tools is privacy-first, browser-based, and free. By contacting us with your ideas, questions, and feedback, you're helping prove that users don't have to sacrifice privacy for convenience. Together, we can demonstrate that it's possible to merge PDFs online, process images, convert files, and perform countless other tasks without uploading sensitive data to remote servers. Your engagement validates our mission and inspires us to keep building tools that put user privacy first.

While You're Here

Check out our privacy-first tools and see what we're all about.